When to Seek Immediate Help
- Breathing difficulty, blue gums, choking, or collapse.
- Seizures, sudden disorientation, or unconsciousness.
- Severe bleeding, traumatic injury, fractures, car accidents.
- Poisoning, ingestion of human medication, or chocolate/grape toxicity.
- Inability to urinate or defecate, persistent vomiting, or distended abdomen.
What Happens During an Emergency Visit
- Triage & Stabilisation: Our team assesses vital signs, provides oxygen or airway support, starts IV lines, and gives pain relief.
- Diagnostics: Point-of-care blood tests, ultrasound, X-rays, or toxin panels identify the underlying problem.
- Treatment Plan: We deliver targeted therapy (antidotes, transfusions, wound repair) and decide on hospitalisation or surgery.
- Communication: Every owner receives updates in English/Russian via Messenger and phone. We coordinate with 24/7 partner clinics if overnight monitoring is needed.
Emergency Timeline & Checklist
| Time | Clinic Actions | Owner Checklist |
|---|---|---|
| Immediately | Phone triage, prepare crash cart & oxygen | Call or message, describe symptoms, secure safe transport |
| Arrival (0–10 min) | Vital signs, oxygen, IV catheter, initial therapy | Provide medication history and known allergies |
| Within 30 min | Blood tests, imaging, toxin screening | Approve diagnostics and treatment estimate |
| 1–3 hours | Therapy (fluids, antidotes, wound care, surgery prep) | Stay reachable by phone; share travel insurance details if relevant |
| 4+ hours | Monitoring, reassessment, decision on discharge or hospital transfer | Prepare home rest area, follow medication instructions |
Home Care After an Emergency
Keep pets in a quiet, temperature-controlled environment. Offer small amounts of water, use prescribed diets, and administer medication exactly as directed. If vomiting, lethargy, or breathing issues return, contact us or head to the nearest 24/7 facility immediately.
We schedule rechecks within 48–72 hours to monitor recovery and adjust therapy. For pets requiring rehabilitation, we design exercise and physiotherapy plans with partner specialists.
Emergency FAQs
What if the emergency happens at night?
Call or message us. Our on-call veterinarian will advise first-aid steps and coordinate admission at one of our 24/7 partner hospitals in Tbilisi if immediate in-person care is required.
Should I bring anything with my pet?
Bring recent medical records, medication lists, and any substances your pet may have ingested. Photographs of the toxin packaging help us select the correct antidote quickly.
Can you arrange transport?
We collaborate with pet-friendly taxis and pet ambulance services. Call us so we can connect you with the nearest available driver.
Do you accept international pet insurance?
Yes. Provide your policy details during admission and we will issue the necessary reports and invoices for reimbursement.
Contact Bionika
